😀 - Great location, property has recently been refurbished so in a good condition. But property wasn't a hotel before so awkward layout. 😞 - Hotel needs new lifts!

Pleasant stay 😀 - Good location, comfortable rooms, lovely lobby and smooth check in. 😞 - Breakfast was really expensive -35 euros on top. We avoided and went to better local cafes. Water was 9 euros a bottle in the rooms! There was a sauna but no pool

Perfect hotel in a great location 😀 - Excellent hotel. Spacious room with very comfortable bed. Before arriving the location seemed outside the city’s center, however it was in an absolutely great shopping area with various dining options. I would definitely return for a next stay in Berlin.

Thank you for your profesional services and nice staff. We spent nice time in Berlin in such a great Hotel. 😀 - We had great start to day with perfect Breakfast. Staff have been really nice and helpful. 😞 - No negative feedback.

Clean, good service and perfect location. Beautiful and quality breakfast. Room was nice.

Great hotel but needs free water 😀 - Location and nice feel, good breakfast 😞 - Charging for water in room at 9 euros is unacceptable

Great rooms, good was good but some aspects about stay ( staff wise ) seemed very rush rush. Maybe low on staff, I don't know. Overall though, I thought it was very good. I did stay an extra night and was well accomdated. Thanks for a good stay!

First time to stay there for business. Excellent location and room sizes are above average

😀 - Staff were always very helpful

Perfect 😀 - Very spacious and good looking. The beds are incredibly comfortable. The room is big and cozy, makes you want to stay there. Unfortunately could not check the gym nor sauna but if it’s the same quality it must be great. What I value most is comfort and the ability to have a good night of sleep and the hotel is 10/10, better than my house. The location is amazing, close to everything, loved it. And the luxurious look also helps your ego, making it look like you made it in life 😞 - In the last day the room cleaning people were constantly opening the door and that’s unacceptable for a hotel like this. One said that the hotel is making them clean the room quick to allocate new customers, but checkout is at 12, and opening the room door at 9, 10, 11, 11:30 is crazy. Breakfast at 35€ is not really worth it. It’s not bad but for that price there are better places next to the hotel to have great breakfast and brunch

Super clean, fast service and friendly staff.We stayed one night for a staycation and were very happy.The lobby has a very cozy environment and of course we love the cookie at the check in !

Very nice comfortable hotel innexcellent location 😀 - Excellent location, nice big comfortable lobby, restaurant and rooms 😞 - All was good

😀 - Lovely clean and spacious room. Facilities were great, as was the breakfast with lots of different options to choose from, and the staff were exceptional. The location of the hotel was really good too, with a great choice of restaurants and bars close by. 😞 - Nothing - everything was perfect.

Hotel is decent. Breakfast is sub-par. I had to ask for gluten free bread and then waited 10 minutes for someone to bring 2 rolls to my table. Cheese selection lacking. The staff is generally quite stiff apart from the bellman/concierge who is always smiling and trying to help. He is of Lebanese decent.A waitress by the name of Monica was especially rude to my wife. My wife had ordered from the lobby bar some food to eat, then asked the waiter if she can sit at the restaurant as the tables at the lobby weren't suited for eating. He graciously approved, and as he walked her over to the restaurant, Monica walked out of the kitchen and said what is this? She yelled at the waiter, yelled at my wife and said she can't sit there. Monica is lucky I wasn't around. She wouls not have liked my reaction very much.If she cannot deal with customer's perhaps she should pick another industry. Hospitality is clearly not suited for her.Central heating was impossible to turn off in the room. We had to get someone from the technical department to switch it off.You can do much better DoubleTree and for God's sake teach your staff to smile

Location is excellent.The staff was friendly, only thing that was a bit odd was that there is no daily room keeping.Maybe that's normal around this area?